1. Acceptance of Terms
Welcome to RIZQ Source BD. By accessing our website, purchasing products, or using our e-commerce platform, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please refrain from using our services.
2. Orders & Product Pricing
All product listings, descriptions, and prices are subject to availability and change without prior notice.
- Order Confirmation: Order submission does not guarantee immediate stock reservation. We reserve the right to cancel or modify orders in case of pricing errors or stock unavailability.
- Pricing Errors: In the event a product is listed at an incorrect price due to typographical error, we reserve the right to cancel any orders placed for that product.
3. Payment & Delivery
We support Cash on Delivery (COD) and approved online payment methods.
- Shipping & Delivery: Estimated delivery timeframes are provided as guidelines only. RIZQ Source BD is not liable for minor delays caused by third-party courier services or unforeseen events.
- Customer Verification: Customers must provide accurate phone numbers and delivery addresses. Orders with invalid contact info may be subject to cancellation.
4. Returns & Replacement Policy
We aim for complete customer satisfaction. If you receive a damaged, defective, or incorrect product:
- Please notify our support team within 48 hours of receiving the package along with unboxing video/photos as proof.
- Products returned must be in their original packaging with all accompanying accessories and documentation intact.
5. Intellectual Property
All content included on this website, such as logos, product images, graphics, text, and software, is the property of RIZQ Source BD or its content suppliers and is protected by copyright and intellectual property laws.
6. Limitation of Liability
RIZQ Source BD shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services beyond the value of the order purchased.
7. Governing Law
These terms shall be governed by and construed in accordance with the laws of Bangladesh. Any legal disputes arising out of these terms shall be subject to the exclusive jurisdiction of the local courts.